Contact Details

Talk to us — Real people, real replies

Get in touch.

Questions about your order, returns, fabric, fit, or anything else? Email us — a real person reads every message and replies within one working day.

The fastest way to reach us

One inbox. One person. No bots.

Every message that comes through goes straight to Mohamed — the founder, designer, and the person who'll actually reply to you. We keep it simple: one email address, no ticket numbers, no auto-responders.

Email us directly

support@moebeer.com

The best way to reach us. We respond within one working day, often sooner.

Send an email

What's it about?

Quick links by topic

Most questions land in one of four buckets. Pick the closest match to get a faster reply — or just email us either way.

Orders & Shipping

Where's my order?

Tracking, delivery times, address changes, missing parcels. Have your order number ready and we'll sort it.

Email about an order →
Returns & Exchanges

Need a different size?

Returns and size exchanges within 30 days of delivery, unworn and in original condition. Read the full policy on our FAQ.

View returns policy →
Collabs & Affiliates

Creator partnerships

Working with content creators, photographers, and aligned voices. See how the programme works on the Affiliate page.

Visit Affiliate page →
Press & Wholesale

Editorial & stockist enquiries

Press features, interviews, samples for shoots, or stocking MOEBEER in your shop. Drop us a line and we'll respond personally.

Get in touch →

What to expect

How we handle every message

01
One working day, usually less

Messages sent Monday–Friday during UK working hours typically get a reply within a few hours. Weekend messages get answered first thing Monday morning.

02
A real reply, written for you

No copy-paste responses. Every reply is written by hand and addresses the specific thing you asked. If we need to dig into your order or check production, we'll tell you that and follow up.

03
Honest answers, even the awkward ones

If something's gone wrong with your order, we'll tell you straight — what happened, what we're doing about it, and what you can expect. No corporate hedging.

Registered details

The legal stuff

MOEBEER is a registered company in England and Wales, based in Oxfordshire. Full details below for your records, or for invoices, press, and stockist documentation.

Company details

Registered name
Moebeer Ltd
Company number
16975557 (England & Wales)
Registered office
52 Watling Lane, Wallingford, Oxfordshire OX10 7JQ, United Kingdom
Email
support@moebeer.com
Phone
+44 186 5570 265

Wear your weird

Have a question? We're listening.

One email is all it takes. Real replies, no bots, sent by the person who designed the piece you're asking about.

Email support@moebeer.com